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Our Hiring Practices

Tahoe XC is committed to inclusive excellence by striving to advance equity and diversity in all that we do. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQ community members, and others who demonstrate the ability to help us achieve our vision of a diverse and inclusive community. We have updated our hiring practices in 3 ways:

  1. Focus on relevant skills as well as years of related experience
  2. No longer require a Bachelor’s degree for applicants
  3. Ask prospective employees to write a Diversity Statement

Why a Diversity Statement?

We encourage our employees and community members to think more deeply about how we are experiencing and understanding diversity, especially in the outdoors. A Diversity Statement is a personal essay that explains how your past experiences have contributed to your personal and professional growth, which may include your values related to diversity, experiences working with diverse populations, and future plans related to inclusivity.

Current Job Openings

If you are interested in joining a team that values good work ethic, fun and teamwork, we may be the right fit for one another. We are currently hiring for the Winter Season. See the list below for current job openings. If you would like to be part of the staff and you do not see a positional listing that you qualify for or are interested in, please send us a cover letter with a resume. We will keep your application on file and contact you when future positions are available. View instructions on How to Apply.

Cafe Associate

TITLE: Cafe Associate
DEPARTMENT: Tahoe Cross-Country Ski Area - Free Heel Cafe
REPORTS TO: Operations Manager
PART-TIME: Winter Seasonal (Dec-May), hours are flexible
HOURLY: $15.50+, depending on experience

Position Summary

Tahoe Cross-Country (Tahoe XC) is a public benefit corporation that manages the Tahoe XC Lodge and Trailhead for year-round, public access. In winter, Tahoe XC produces world-class grooming for cross-country skiing and snowshoeing. The Cafe Associate position works primarily in the Free Heel Cafe at Tahoe Cross-Country Ski Area in Tahoe City, CA. Responsibilities include greeting customers, answering questions, creating and maintaining a vibrant, customer-focused environment, preparing cafe food and beverages to order, and keeping overall order and cleanliness of the cafe. You will also be accountable for processing payments as related to the cafe, and assisting with overall ski lodge operations and maintenance when the cafe is not active with customers. Additional responsibilities include cleaning, stocking, organizing. To be a great fit for this role, applicants should have experience in a fast-paced customer service role. This position is a part-time seasonal role, with start and end dates ranging from November to May.

Essential Duties

  • Responsible for cafe customer service
  • Deliver excellent customer service through communication, positive attitude, and connecting with customers
  • Prepare food and beverage orders
  • Use POS system for purchases and handle money
  • Maintain workplace cleanliness throughout shift
  • Follow health and safety standards
  • Work with staff and instructors to ensure maximum productivity
  • Ability to learn and speak to overall trail conditions - ski trails, snow conditions, general lodge operations and winter recreation and safety

Skills, Abilities & Requirements

Demonstrate ability to:

  • Maintain a high energy level in a face paced environment
  • Must possess a basic knowledge of accounting and mathematics
  • Must have safe food handlers card
  • Be able to stand for a long period of time and lift up to 25 pounds
  • Maintain flexibility while staying attentive to customer needs
  • Willingness to work alone in the cafe, while also being part of a team with in the lodge
  • Eager to take initiative independent of direct supervision
  • Enthusiastic, friendly and energetic with a genuine desire to provide outstanding customer service
  • Available to work a variety of hours, which may include early mornings, afternoons, and weekend shifts
  • Stay up to date on sales, events and company activities
  • Proficient communication and interpersonal skills
  • Ability to read, write and effectively communicate with customers, peers and management
  • Have excellent customer service skills

How to Apply

Sales & Rental Associate

TITLE: Sales & Rental Associate
DEPARTMENT: Tahoe Cross-Country Ski Area
REPORTS TO: Operations Manager
FULL, or PART-TIME: Winter Seasonal (Dec-May), hours are flexible
HOURLY: $15.50+, depending on experience

Position Summary

Tahoe Cross-Country (Tahoe XC) is a public benefit corporation that manages the Tahoe XC Lodge and Trailhead for year-round, public access. In winter, Tahoe XC produces world-class grooming for cross-country skiing and snowshoeing. The Sales & Rental Associate position works in the Tahoe XC cross-country ski shop located in Tahoe City, CA. Responsibilities include greeting customers, answering questions, fitting rental gear (ski boots, skis, poles, snowshoes) for kids and adults, selling ski passes, merchandising, and providing helpful information about our trail systems and the general Tahoe area. You will also be responsible for processing payments and customer refunds courteously and professionally, as well as assisting with overall ski lodge operations and maintenance. Additional responsibilities may include cleaning, stocking, and organizing the rental and retail areas. To be a great fit for this role, applicants should have a passion for, and knowledge of, cross-country skiing. This position is a full, or part-time seasonal role, with start and end dates ranging from December to May, dependent on snow.

Essential Duties

Customer Service

  • Greet visitors, answer incoming phone calls, and deliver world-class service to our customers
  • Assist customers with rental gear, retail items, and trail map information
  • Use POS system for purchases and returns
  • Informing customers about ski trails, snow conditions, lesson times, how to use equipment, and general winter recreation and safety
  • Work with staff and instructors to ensure maximum productivity

Retail & Rental Shop

  • Merchandise, stock, and tidy retail store and rental area
  • Maintain overall cleanliness and standards of ski lodge, office, and facilities
  • Upkeep winter lodge by clearing snow with snowblower and shovels, moving firewood, and keeping fire stoked
  • May include rental area duties such as waxing skis, organizing gear, cleaning boots, etc.
  • Complete tasks accurately and efficiently while maintaining customer service and positive work environment
  • May be asked to help in other areas, front desk and cafe, as needed

Skills, Abilities & Requirements

Demonstrate ability to:

  • Maintain a high energy level
  • Be comfortable performing multi-faceted projects in conjunction with day-to-day activities, which may involve occasional stooping, kneeling, crouching, and climbing ladders
  • Be comfortable starting fires in the fireplace, moving firewood, splitting kindling, use a snowblower, and shovel snow

Environmental Working Conditions

  • Most work is conducted at the Tahoe Cross-Country Ski Area Lodge, inside and outside
  • Ability to work outdoors in all temperatures and weather extremes
  • Ability to lift 40+ pounds

How to Apply

Cross-Country Ski Instructor

TITLE: Cross-Country Ski Instructor
DEPARTMENT: Tahoe Cross-Country Ski School
REPORTS TO: Operations Manager
FULL, or PART-TIME: winter seasonal (Dec-May), hours are flexible
HOURLY: $15.50+, depending on experience

Cross-country Ski Instructor - Position Summary

Tahoe Cross-Country (Tahoe XC) is a public benefit corporation that manages the Tahoe XC Lodge and Trailhead for year-round, public access. In winter, Tahoe XC produces world-class grooming for cross-country skiing and snowshoeing. The Cross-Country Ski Instructor position works in the Tahoe XC Cross-country ski shop located in Tahoe City, CA. Responsibilities include greeting customers, answering questions, instructing adults and youth in private and/or, group lessons, and teaching the fundamentals to cross-country skiing. Other tasks and responsibilities include fitting rental gear (ski boots, skis, poles, snowshoes) for youth and adults, and providing helpful information about our trail systems and the general Tahoe area, as well as assisting with overall ski lodge operations and maintenance. Additional responsibilities include snow removal, cleaning, stocking, waxing skis, and organizing the rental area.

The ideal applicants have a passion for, and knowledge of, all facets of cross-country skiing. This position can be full-time, or part-time; with start and end dates ranging from December to May. If needed, we will provide instructor training for the right person(s). Start Date: Snow dependent- usually December. This position is a full, or part- time seasonal role, with start and end dates ranging from December to May.

Essential Duties

  • Offer excellent customer service and instruction, which means being friendly, understanding, and willing to work in busy conditions while maintaining a positive attitude
  • Teach adult and children ski lessons in the Classic technique (Skate technique teaching proficiency is a bonus)
  • Ability to multitask, while being attentive to customers and remaining flexible to the complex and ever-changing needs of the individual customer and group customers
  • Willing to work as part of a team
  • Assist in the rental room outfitting customers with equipment
  • Eager to take initiative independent of direct supervision
  • Enthusiastic, friendly and energetic with a genuine desire to provide outstanding customer service & instruction
  • Maintain current knowledge of teaching and skiing techniques
  • Available to work a variety of hours, which may include early mornings and weekend shifts
  • Stay up to date on sales, events and company activities and share information with customers
  • Proficient communication and interpersonal skills
  • Ability to read, write and effectively communicate with customers, peers and management
  • Perform trail maintenance e.g. tree limbing, brush cutting and marking trail hazards and detours
  • Help, when needed, at POS locations with customer rental and retail questions
  • Assist with snow removal in the winter months including shoveling and clearing snow from walkways, equipment and other areas as necessary

Skills, Abilities & Requirements

Demonstrate ability to:

  • Maintain a high energy level
  • Be comfortable performing multi-faceted projects in conjunction with day-to-day activities, which may involve occasional stooping, kneeling, crouching, and climbing ladders
  • Be comfortable lifting 40 pounds, move firewood, drive a snowmobile, use a snowblower, shovel snow, wax skis, make minor ski repairs, etc. (All training provided)
  • Have a valid CPR/First Aid Card (if not, training is provided)

Environmental Working Conditions

  • Work is conducted at Tahoe XC, inside and outside
  • Ability to work outdoors in all temperatures and weather extremes
  • Ability to lift 40+ pounds

How to Apply

How to Apply

E-mail a cover letter describing your interest in the position; your resume; a diversity statement, which we will count as a writing sample; and three relevant references who can attest to your qualifications.

Tahoe Cross-Country Ski Area
Attn: Lianne Nall
E-mail: contact (@) tahoexc.org
PO Box 7260, Tahoe City, CA 96145

No phone calls please.

Summary of 4 Application Documents:

  • Resume/CV
  • Cover Letter indicating how your experience has prepared you for this job
  • Diversity Statement, indicating how your work and/or life philosophy and practices promote diversity, equal opportunity and inclusion in sports and in the broader community
  • Names and contact information of 3 professional references

Tahoe XC is committed to equal employment opportunities. We make our employment decisions based on organizational needs and individual qualifications; not on race, age, gender identity, sexual orientation, religion or belief, national origin, or physical/mental disabilities.

Review of applications will begin immediately and continue until the position is filled. Prior to a final offer, the selected candidate will be required to submit to a background check including, but not limited to, employment verification, educational and other credential verification, SafeSport certification and criminal background check.

Volunteer Opportunities

Be the first to know about Volunteer Opportunities by signing up for our newsletter, check out our events page, or contact us directly. We are always looking for friendly volunteers to join our Tahoe XC community.

Covid-19

Covid Policy for Staff

We ask that all staff follow our covid guidelines as set forth in our Covid Operations and Safety Plan. Please read prior to applying.